We value giving our team work life balance, which means we do have limited availability. Be ready to get the best support you've ever received during our business hours though!
Normal operating hours
Monday through Friday
8 am - 5 pm CST/9 am - 6 pm EST
Our Support team will assist with anything from password issues to complex issues including billing complications, technical issues and anything that requires further research.
Our average response time during business hours is less than 4 hours!
You can contact Support by emailing us at Support@acloud.guru or using this web form. We currently do not offer phone support due to the nature of potential issues, many times it takes some research time and/or sending pictures to solve technical issues.