Things don't always go as planned, we understand. That's why our A Cloud Guru support team is here to help get your experience back on track!
When you need assistance or help for issues that can’t be resolved with our knowledge base or our discussion forums, you can always count on our support agents. They provide assistance via tickets/emails as this is the most efficient way to have your issue resolved. It allows you to send over screen shots/videos if need be and implement options on your own time that's convenient.
To get help from our team, submit a form by scrolling to the bottom of our help page https://help.acloud.guru/ Our team will respond promptly within business hours! It also helps our team solve your issue faster if you can choose the most appropriate ticket category and sub-category.
If you're looking to offer feedback or request any updates to courses specifically, you can easily send that feedback directly from the lesson by clicking the flag in the lower right hand corner of the lesson player.
We know it's never fun contacting Support, but we hope to give you the best experience possible when you do need to reach out!