If you want to cancel or change your membership plan, you can do so by downgrading or upgrading at any time.
During 7-day free trial:
You can change your membership from Personal Plus or Personal Basic to free at any point during the trial. The original trial start date will be retained.
Please note, to activate a free trial you will need to sign up for membership. You will see the last day of your free trial at the bottom of the checkout page.
To change your membership, click on your initials in the top right corner. Then, click on “Membership” within your Account Settings.
Click on “Change Plan.’’
You now know how to upgrade or downgrade your membership!
After 7-day free trial:
If you upgrade your plan after the 7-day free trial, it will take effect immediately.
If you downgrade your membership after the 7-day free trial, you will retain access to the features associated with your plan until the date of your next renewal.
You can check what your next billing date is on the “Membership” tab within your Account Settings: https://acloud.guru/settings/membership. On the renewal date, the new plan will activate.
Changed your mind? Between the time you downgrade and the actual renewal date, you can undo the downgrade and revert back to Personal Basic or Personal Plus easily within Account Settings.
Note: If you are on the grandfathered pricing, you are automatically on the Personal Basic plan. You can upgrade or downgrade your plan following the same directions outlined above.
Have a question or concern? Drop us an email at Support@acloud.guru or send the request online here. We’ll get you taken care of!